Timesheet changes
When a submitted day has the wrong hours, one side proposes new times and the other side answers. The day waits until that's settled and then goes back for approval.
There is no reject button
You can't reject a timesheet. An approver who disagrees with the hours taps Propose changes and suggests other times. Invoices go back in a similar way, with Request changes (see Corrections and resubmitting). You can only turn down a proposed change.
A proposal covers the clock-in, the clock-out or both. Pick the new times or, if the day has a planned call or wrap, tap Use call time or Use wrap time. Write a reason of at least 10 characters under Notes and tap Propose changes to send it. If you can see the day's pay, Pay impact shows what the new times do to it. Breaks and expenses work differently. See Breaks and expenses.
The producer, co-producers and approvers in the approval chain with the Timesheet right can propose a change on a day they review. The crew member can too, on their own submitted day, from its card on Today or by expanding the day on the project's Hours & pay tab (how). The day has to be Submitted or Verified and not on an invoice yet. Only one change can be open per day.
Reviewing a proposed change
A change sent to you lands in your Inbox under On me. You can also open the day and tap Review proposed changes. You see the original times, every offer so far and, if you can see the day's pay, what the open offer does to it. Then pick one:
- Accept changes puts the proposed times on the day.
- Counter proposal sends other times back, again with a reason of 10 characters or more.
- Decline change turns the proposal down, and the day keeps its original times.
Whoever sent the request can take it back with Withdraw request. If you started the request, you see Withdraw request instead of Decline change. Declining and withdrawing both ask you to confirm first.
The two sides take turns. One side is the crew member, the other is the production, and for the production only the producer and co-producers answer. So when a head of department in the approval chain proposes a change, it goes to the crew member. If the crew member counters, the producer or a co-producer picks it up from there. The head of department can still withdraw it.
When the change is settled
An accepted change puts the new times on the day. After a decline or a withdrawal the original times stay. Either way the day goes back for approval, to the approver who had it when the change was proposed. Every round, with its times and notes, stays on the day under Change history.
Approving hours (for approvers)
Timesheets waiting for your approval are in Inbox → On me. A day with an open change shows Changes requested where the Approve button would be. Review and approve hours has the full steps.
Hours already approved
Once a day is fully approved, its hours are locked and nobody can propose a change. Hours can't be edited on an invoice either. If they turn out wrong after approval, agree the fix with the production outside the app and settle the difference in your own bookkeeping.